Frequently Asked Questions
      Show Part Numbers

Q: How do I remove and replace memory modules in the Gateway BTX server case?

A: Remove memory

  1. Turn off the computer, and then disconnect the power cords.

  2. Remove the computer's right side panel.

  3. For more stability, you can carefully lay the computer case on its left side.

  4. Inside the case, locate the DIMM sockets near the top of the motherboard and below the power supply.
    View Picture

  5. Press the release latches at each end of the module outward. The module lifts from the slot slightly.
    View Picture
    View Picture

  6. Handling the module only by the edges, lift it out of the socket. Take care not to touch the chips or the gold connectors on the module.
    View Picture

Replace memory

  1. Align the memory module with the DIMM socket, and then firmly press the module into place
    View Picture

  2. Verify that the release latches at each end of the module flip up into place and secure the module.
    View Picture

  3. If needed, stand the computer case upright.

  4. Replace the right side panel.

  5. Connect the computer's power cords, and then turn on the computer.