Frequently Asked Questions
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Q: Why do I see the message "To play this track, you must sync your device to your PC" when I try to play a song?

A: If you use a music service where music can be played for a limited amount of time (such as Napster To Go), the music will eventually "expire" on your jukebox. Re-sync with your computer to access the track again. For more information on syncing with your computer, see "Moving files to your jukebox" on page 48 of your User's Guide.