Frequently Asked Questions

Q: How do I charge the battery on my Gateway MP3 Photo Jukebox?

A: Fully charge the battery to maximize playing time. However, it is not necessary to fully charge or completely discharge the battery each time. You can charge the battery by connecting the jukebox either to the AC power adapter (fastest) or to a USB port on the computer. The battery icon in the upper right corner of the screen indicates the remaining battery charge.

If the power icon is... the battery is...
Green Full
Yellow Medium
Red Low
Red with an exclamation point Critically low
A power plug Charging

Use the following steps to charge the battery.

  1. Connect the USB combo cable to the AC power adapter, and then plug the power adapter into an AC power outlet. Or, you can connect the USB combo cable to a USB port on the computer.

  2. Plug the combo cable into the jukebox. Make sure that the top of the plug (the side with the arrows) is facing the same direction as the front of the jukebox.
    View Picture

  3. If you are charging your jukebox from the computer's USB cable, turn your jukebox off. If your jukebox is on, it cannot charge from the computer's USB cable.

    Note: If you are charging your jukebox from the AC power adapter, you can leave your jukebox on as it charges, but it will take longer to charge.

  4. If the jukebox is on, the power cord icon appears in the upper right corner of the display. The keypad's backlight turns on while the battery charges, and then turns off when the battery is fully charged.

  5. When your jukebox battery is finished charging, pinch the two side buttons on the plug, and then pull the plug out of the jukebox.
    View Picture