Frequently Asked Questions
What does a Standby message on my display mean?
What does a blinking screen mean?
What does a Data Transfer in Progress message on my display mean?
How do I safely disconnect the MP3 player from the computer?
Why does the LCD backlight not turn on?
After I plug in the MP3 player to my computer's USB port, the Removable Disk dialog box does not appear, or my computer cannot find the Removable Disk. What should I do?
Why did the files stored on the MP3 player disappear?
Why is the available memory on the MP3 player less than the indicated 256 Megabytes (MB), even if there are no files stored on the player?
Does the music player play Encrypted WMA files?
When recording with the player, what type of format does it use?
When recording voice with the player, how much time can I record?
How many minutes of music can I put on the player?
How do I add a custom logo to my MP3 player?
How do I return to the default logo on my MP3 player?