Frequently Asked Questions

Q: What does a Data Transfer in Progress message on my display mean?

A: The Data Transfer in Progress screen indicates that the MP3 player and computer are connected and data is transferring. Do not disconnect the MP3 player from the computer when this message displays, even if a message on the computer indicates that the data transfer is complete, as this may result in loss of data of the current download as well as other files already stored on the player.