Frequently Asked Questions

Q: What is a System Restoration CD (SRCD)? Where can I find mine?

A: The System Restoration CD contains backup copies of the hardware drivers and some of the Gateway-supplied software applications that were installed on your computer when it originally shipped from Gateway. These CDs were included in the packaging when you received your computer from Gateway.

Q: What if I need a replacement CD for my computer?

A: Depending on the availability of the System Restoration CD you need, Gateway may be able to provide backup media for your computer. This may be at a cost according to your warranty status. Use the following address to contact Gateway about the availability of System Restoration CDs.

https://support.gateway.com/support/contact/contact_tech2.shtml

Q: What if I need a few drivers for my computer?

A: You can download drivers from the Gateway Driver Download Center using your system serial number search or browse our site for product specific drivers.