Frequently Asked Questions
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Q: How can I tell if my computer shipped with a Gateway System Recovery solution?

A: Here are a few indicators that can help determine if your computer shipped with a Gateway System Recovery solution:

  • An F11 prompt appears after completing POST when the computer is powered on.
  • There is a System Recovery option on the Start Menu. From the Start menu, point to All Programs, and then click System Recovery.
  • A D: recovery partition is located on the hard drive.
  • It is a notebook or desktop computer that shipped with Windows XP Service Pack 2 (SP2).
  • A new computer was purchased directly from Gateway after November 1, 2004. Several of the first models included the Gateway 3200, 5200, 7200, E2300, E4300, E6300, and the Profile 5.5.