Frequently Asked Questions
How do I display the volume control icon in the taskbar?
Which CD burning formats are supported with the integrated CD-R/RW support?
How do I erase files from a CD-RW disc with Windows XP integrated support?
How do I change my CD-RW drive settings with Windows XP integrated support?
Gateway System Recovery Application and Driver Recovery
Does the Application Recovery Program actually go through an installation process, or does it just copy files from the recovery partition to the C: drive?
How do I reinstall my drivers or applications?
Can I copy Drivers and Applications from the Recovery Partition to the C: drive?
Gateway System Recovery Hard Drive Recovery Partition
Can I see the contents of the hard drive recovery partition?
Is there a way to "rebuild" the hard drive recovery partition without reinstalling Windows?
Does the hard drive recovery partition contain all programs that came with the computer?
Are all drivers for all Gateway computers placed on the hard drive recovery partition?
What file system is used by the recovery partition on the hard drive?
How do I delete the recovery partition to get hard drive free space back?
What should be done before attempting a system recovery-reload?
Gateway System Recovery Media
What happens if the recovery media goes bad after one or two installations?
If recovery media is not made prior to running a Full System Restore (Destructive), does it prompt for recovery media creation again?
If there are two optical drives, which one is used when starting the computer to recovery media?
Why did I not receive blank recovery media with my new computer?
Gateway System Recovery Media Creator
How do I disable the recovery media creation prompt without making the media?
Will the popup blocker included in Windows XP Service Pack 2 block the reminder to create recovery media?
Will reloading the operating system from the hard drive or recovery media prompt me to recreate the recovery media?
Can Recovery Media Creator only burn CD-Rs, or will it also burn to other media, such as a DVD?
Does Recovery Media Creator use Nero to burn the CDs?
Are the blank CD-Rs that come with the computer labeled?
How many CD-R discs am I supposed to receive?
Can I make multiple copies of the recovery media?
What happens if the recovery media does not burn correctly in the Recovery Media Creator?
Does the Recovery Media Creator have a progress bar or estimated time to burn the recovery media?
What user names can I use during the initial setup of Windows XP?
Why do I not have the option to Lock Computer after pressing CTRL+ALT+DELETE?
Which version of DirectX is installed with Windows XP?
What is Activation?
What is a comparison of features between Windows XP Professional and Home Edition?
Why does the toolbar not move in Windows XP?
Why do not all of my applications show up for all user accounts in Windows XP?
Why does some local content, such as an instructional CD-ROM, not work properly in Internet Explorer?
Why does Outlook Express block my e-mail attachments after installing SP2?
Why do some pictures not show up in Outlook Express e-mail after installing SP2?
Why use Gateway System Recovery?
How long does the System Recovery prompt stay on the screen during each startup?
What happens if there is an issue with my factory download that needs to be corrected?
Will there be any issues if I upgrade my hardware?
Is GWSCAN available on computers with Gateway System Recovery?
Windows XP 64-Bit Operating System Product Information
Windows XP 64-Bit Operating System Product Information
How do I open and use Device Manager?
How do I change to or from the Windows XP default Start menu?
What is Internet Time Synchronization, and how do I turn it on or off?
How do I create an MS-DOS Startup Disk in Windows XP?
How do I run Windows Update?
How do I adjust the System Startup times for the Startup menu?
How can I change how the computer handles multimedia content or data files in Windows XP?
How do I back up data on my computer?
How do I verify which Windows XP Service Pack is installed?
How do I reset all of the defaults in Internet Explorer 6?
How do I turn off alerts and stop Windows from monitoring the status of my antivirus and firewall program?
How do I enable/disable Pop-up Blocker?
How do I see a pop-up that Internet Explorer blocked?
How do I allow pop-ups on some Web sites I like but not all Web sites?
How do I block pop-ups on a Web site I have already allowed them on?
How do I disable ALL pop-ups even if they are launched after I click a link or button on a Web site?
How do I turn off the Information Bar for pop-ups?
How do I configure access to a port for certain computers in the Windows Firewall?
What do I choose when I am prompted to Keep Blocking, Unblock, or Ask Me Later?
How do I disable the Windows firewall for troubleshooting purposes?
How to use MSCONFIG to clear Startup items?
How do I remove unused programs in Windows XP?
How do I change the size of the Recycle Bin?
How do I change the System Restore size?
How can MSConfig be used to disable services from running when Windows XP starts?
What is Remote Desktop, and how do I use it?
What is Network Bridge, and how do I enable or disable it?
How do I reset TCP/IP in Windows XP?
What is a firewall? When should it be used? How do I enable it?
How do I share a file or folder over the network using Simple File Sharing?
How do I show the icon in the notification area when connected to a network?
Why does the ping command not work after Service Pack 2 is installed?
How do I use the Windows XP Wireless Zero Configuration to configure the wireless adapter in Windows XP Service Pack 2?
How do I disable Hibernation in Windows XP?
How do you manually put your computer into hibernation?
Why does the printer not work with multiple users within Windows XP?
How do I get my printer to be listed under Device Manager in Windows XP or Windows 2000?
Why does my local network or shared printer not work after installing SP2?
Why is my portable processor (CPU) recognized incorrectly?
How can I tell if my computer shipped with a Gateway System Recovery solution?
Update for Daylight Savings Time 2007
How do I change file associations in Windows XP?
How do I copy missing or corrupt files from the i386 directory?
What is Windows File Protection?
Why do some Java-based programs fail to run or generate an error similar to "MSJAVA.DLL was not found"?
Where is Scanreg?
Why are there no NTFS file system security permissions?
How can I find out what version of DirectX I currently have installed?
What is the function of Event Viewer?
How do I run a program designed for earlier versions of Windows?
I do not see all installed items in the Add/Remove Windows Components list. How do I see them?
What are some steps for troubleshooting Windows Update included in Windows XP?
How do I find the Ports used by a program when connected to the Internet?
How do I disable Error Reporting?
How do I enable or disable Windows XP interface components?
Where can I adjust Visual Effects?
How do I change the screen resolution on my computer in Windows XP?
How can I increase the quality of the screen fonts in Windows XP?
How do I enable 640 x 480 resolution in Windows XP?
How can I improve how the screen fonts look on large-screen TVs such as the 42-inch Plasma TV in Windows XP?
Is my computer Windows Vista capable?
What do I need to do to be ready for Windows Vista?