Frequently Asked Questions
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Q: How do I run Device Driver Roll Back if my new driver does not work?

A: Device Driver Roll Back reinstalls the driver used previously and restores any driver settings that were changed when the new driver was added. It affects no other files or settings.

Note: Printer drivers cannot be restored with Device Driver Roll Back.

Use the following steps to roll back a driver.

  1. Open Control Panel.

    • From the Microsoft® Windows® XP default Start menu, click Control Panel.
    • From the Windows XP classic Start menu, point to Settings, and then click Control Panel.

  2. In Control Panel, open the System Properties dialog box.

    • If the computer is in Category View, click Performance and Maintenance, and then click System.
    • If the computer is in Classic View, double-click the System icon.

  3. In the System Properties dialog box, click the Hardware tab, and then click Device Manager.

  4. In Device Manager, select the device for which Roll Back Driver needs to be used. From the Action menu, click Properties.

    Note: Most entries in Device Manager have the Roll Back Driver feature. In this example, the Display adapter is used.

  5. In the properties dialog box for the selected device, click the Driver tab, and then click Roll Back Driver.

    Properties dialog box driver tab

  6. When prompted to roll back the previous driver, click Yes.

    Prompt to roll back the previous driver

  7. The driver is changed back to the previous driver. The Driver name, Driver Provider, Driver Date, Driver Version, and Digital Signer change to the corresponding driver. In the properties dialog box for the selected device, click Close.

    Properties dialog box

  8. In the System Settings Change dialog box, to restart the computer, click Yes.

    System settings dialog box