Frequently Asked Questions
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Q: Why does my Gateway notebook battery not charge to 100 percent in Windows?

A: The battery on some Gateway® notebook computers may not indicate a 100% charge in Windows®, even when the power adapter is plugged in. The battery may appear to stop charging between 95 percent and 99 percent.

This is normal operation and is designed to extend the life of the battery. Even when the indicator light on the chassis shows the battery fully charged, the battery still receives a trickle charge. The battery stops fully charging and is given a trickle charge so that it does not accidentally get overcharged.

To check the battery status, press the battery meter button on the battery. If the battery status does not show 100%, the battery may need to be recalibrated. To locate the instructions for recalibrating your battery, select your notebook type from our Support Documents page, and then click FAQs.