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Frequently Asked Questions
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1008637, 1008638, 1008644, 1008645, 1008647, 1008648, 1008652, 1008655, 1008666, 1008667,
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1014340R, 1014341R, 290589R, 7005803R
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Gateway S-7710N, Gateway S-7710NXQ: What are some basic troubleshooting steps for Bluetooth?
A:
- Verify that the device is enabled.
- Press and hold the FN key, and then press F6 to enable
 or disable  your Bluetooth device.
- If your notebook has a wireless network switch verify that it is turned on.
Note: The wireless network switch must be turned on for the wireless LAN and Bluetooth function keys to work (Fn+F2 for wireless and Fn+F6 for Bluetooth). If you have turned on the wireless network switch and then used a function key to disable one of the functions, the option selected remains until the wireless network switch is turned on and the function key is once again used to change the setting. For example; if you have turned on the wireless network switch to enable the wireless LAN and Bluetooth, and then used the Fn+F6 function to disable the just the Bluetooth option, even after turning the wireless switch off and then back on, the Fn+F6 function key must be used to enable the Bluetooth option again.
- Check the Hardware tab of the Bluetooth configuration.
- In Control Panel, double click Bluetooth Configuration, and then click the Hardware tab.
- Try another Bluetooth device, if available.
- See if the computer can view another Bluetooth enabled computer.
- Remove and reinstall the Bluetooth software.
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