Frequently Asked Questions
Q: Backlit Keyboard Substitutes on MD24 and MD73 SeriesA:
A shortage of keyboards occured in manufacturing and backlit keyboards were substituted on some systems.
The specifications of the MD24 and MD73 series remains unchanged. They were spec'd for a non-backlit keyboards.
If a keyboard fails:
Returning defective parts:
Note: Not all models in the MD24 or MD73 series are affected with the part substitution. The SPL reflecting the backlit keyboard were only changed on specific SKUs. Not all MD24 or MD73 series SPL will reflect this change.
The model MD2419U (LX.W7202.004) and MD7309U (LX.W7702.004) are two of the models that are affected.