Sending and Receiving Faxes

    PhoneTools lets you send and receive faxes using the modem.

    Help and Support

    For more information about using the fax functions in Windows XP, click Start, then click Help and Support.

      Before you send your first fax, you need to set up your user information. Your fax cover sheets and fax headers will contain this information, which is required by law.

      Important

      Your modem cable must be installed before you can send and receive faxes. You cannot be using your standard telephone modem to connect to the Internet while sending and receiving faxes.

      Setting up your cover page

      To set up your fax cover page:

        1. If PhoneTools is not open, click Start, All Programs, PhoneTools, then click PhoneTools.

        1. Click Setup, then click General Setup. The General Setup dialog box opens.

        2. Click the Customize tab, then type your personal information in the User boxes.

        3. Click the Fax tab, then enter your name and fax number in the Fax identifier text box. This identifier information is required by law. You can enter up to 20 characters in the text box. We suggest using eight characters for your identifier name, followed by 12 characters for your telephone number.

        Important

        Some fax machines cannot use special characters such as hyphens. We suggest using spaces instead of hyphens in telephone and fax numbers.

          1. Click OK.

          2. If you want to change the logo that appears on the cover page, click Setup, then click Logo Management. The Logo Management dialog box opens.
          1. If you do not want the PhoneTools logo on your cover page, click the picture then click the clear button.
            - OR -
            If you want to replace the PhoneTools logo with one of your own, click the import button then select a picture for the logo. The picture must be saved in a supported format (.BMP, .DGR, .GIF, .JPG, .PCX, .T31,
            or .TIF) and be small enough to fit in the logo box.
          1. Click OK.

        Sending a fax

        To send a fax:

          1. If PhoneTools is not open, click Start, All Programs, PhoneTools, then click PhoneTools.

          2. Click Send Fax. The Send Fax Wizard opens.
          1. Enter the recipient's name, company (if applicable), and fax number, then click Next.

          1. Type the message text in the Message Text area.

          2. Click the arrow to open the Template list, then click the cover page template you want. If you typed a message in the Message Text area, you must select a cover page.

          3. Click Next.

          4. If you want to attach a file, make sure the file is not open, then click (browse), click the file, then click  Open.

          5. Click Next, then click Finish. The Confirm Transmissions dialog box opens.

          6. Click Send. PhoneTools dials the fax number and sends your fax.

          Important

          If for any reason you receive a failed transmission message, click Send, then click Outbox. Right-click the fax that was not sent to modify it.

          Faxing from programs

          To fax a document directly from most programs:

            1. In the program with the document open, click File, then click Print. The Print dialog box opens.

            2. Click the arrow button to open the Name list, click the printer CAPTURE FAX BVRP, then click OK. The Send Fax Wizard opens.

            3. Complete the wizard as instructed in "Sending a fax".

          Receiving and viewing a fax

          To receive and view a fax:

            1. If PhoneTools is not open, click Start, All Programs, PhoneTools, then click PhoneTools.
              When PhoneTools is open, it detects incoming faxes and stores them in the In Box.
            1. To view a fax, click Fax Inbox, then double-click the fax you want to view. The fax viewer opens, where you can view and print the fax.