Frequently Asked Questions

Q: What do the beep codes mean?

A: Note: Beep codes are used for assisting in troubleshooting the computer. If unsure of what to do upon receiving a particular beep code, please contact Gateway Technical Support for assistance.

The BIOS uses a series of beeps on the internal speaker to alert the user to problems during the startup process. In the following table, numbers indicate beeps; dashes indicate a pause between beeps.

If POST completes normally, the BIOS issues one short beep before passing control to the operating system.

Beep Code Description
1-1-1 Memory not supported (Not RDRAM)
1-1-2 Memory not supported (SPD contains invalid width – not 16 or 18)
1-1-3 No memory devices were found on one or both channels.
1-1-4 More than 32 device on the channel.
1-1-5 Memory failure (number of devices detected does not match SPD data)
1-1-6 Memory not supported (FRAS data in SPD is invalid)
1-2-3 Memory not supported (Populated memory requires too many time domains)
1-2-4 Memory not supported (No valid channel frequency)
1-2-5 Memory failure (levelization failure – ran out of time domains)
1-2-6 Memory not supported (unsupported memory technology)
1-2-7 Memory failure (Continuity module missing or chip set failure)
1-2-8 Memory not supported (could not find valid refresh rate)
1-3-1 Memory not supported (invalid refresh information in SPD)
1-3-2 Memory not supported (tCAC invalid)
1-3-3 Memory not supported (does not support enough time domains)
1-3-4 Memory not supported (tRCD invalid)
1-3-5 Memory not supported (invalid SPD tCLS or tCAS)
1-3-6 Memory not supported (SPD mismatch between channel A and B)
1-3-8 Memory not supported (SPD mismatch between channel A and B)
1-4-1 Memory not supported (SPD mismatch between channel A and B)
1-4-2 Memory not supported (SPD mismatch between channel A and B)
1-4-3 Memory not supported (SPD mismatch between channel A and B)
1-4-4 Memory not supported (SPD mismatch between channel A and B)
1-4-5 Memory not supported (SPD mismatch between channel A and B)
1-4-8 Memory not supported (SPD mismatch between channel A and B)
1-5-1 Memory not supported (invalid number of devices on RIMM)
1-5-3 Memory not supported (SPD mismatch between channel A and B)
1-5-5 Memory failure (Detected bad chip set configuration)
1-5-6 Memory not supported (DIMMs must support ECC)
1-6-1 Memory not supported (unsupported memory technology)
1-6-2 Memory not supported (unsupported memory technology)
1-6-3 Memory not supported (could not find valid CAS Latency)
1-6-5 Memory not supported (can not mix registered and non-registered memory)
1-6-6 Memory not supported (could not find valid CAS Latency)
1-6-7 Memory failure (levelization phase 1)
1-6-8 Memory failure (levelization phase 2)
2-1-1 AGP Pro Detected, prevent computer from starting
2-1-2 FMM Initialization failed – Flash Corruption – BIOS Crisis Recovery required
3-3-3 BIOS Recovery – Operation Successful
3-1-1 BIOS Recovery – Flash Initialization Failure
3-1-2 BIOS Recovery – Flash Update Operation Failed
3-1-3 BIOS Recovery – Read file from Floppy Operation Failed
3-1-4 BIOS Recovery – Flash Erase Operation Failed
3-1-5 BIOS Recovery – Flash Write Operation Failed
3-1-6 BIOS Recovery – File Verify Operation (Checksum) Failed
3-1-7 BIOS Recovery/Flash Update – Processor Patch Installation Failed
3-2-1 BIOS Recovery – File Verify Operation (Invalid BIOS) Failed
3-2-2 BIOS Recovery – File Verify Operation (Mismatched Platform BIOS) Failed
3-2-3 BIOS Recovery – Boot Block Incompatible with BIOS
3-2-4 BIOS Recovery – Flash Verify after Write Failed.
5-1-3 SEL_FLASH_GetMaxRecSize had a severe parity error reading flash.
8-1-1 The BIOS did not detect a PS/2 or USB keyboard
8-1-2 The BIOS did not detect a PS/2 or USB mouse