Frequently Asked Questions
What is HDMI?
What is DCDi by Faroudja?
I have the monitor connected to my notebook's VGA port and I see no image on the screen.
When I connect the monitor to my notebook while the notebook is turned on, in hibernate mode, or suspend mode, the EzTune software does not function. Why?
When I am using clone mode, why can I not control the monitor with EzTune?
How can I lock/unlock the OSD (menu screens) on the monitor?
How do I refresh the monitor?
How do I make the image rotate when the screen is rotated?
How do I disable my display's Resolution Reminder?
How do I unlock the monitor's OSD buttons?
When I rotate my screen 90 degrees, why does the image not automatically rotate?
Why does the image look stretched or fuzzy when I connect the monitor to my computer?
How do I select the proper setting when 1680 x 1050 is not available in the Windows display control panel and EzTune does not adjust my resolution to the preferred setting?
When I connect the monitor's USB hub to my computer, I see an error message on my computer prompting that my USB hub may not be running at full speed.
When I run my games, I do not see support for widescreen displays. What can I do?
Why do I need EzTune?
I am using third party rotation software. Will this conflict with the rotation features in EzTune?
After updating the video driver on my computer during restarts I now see a "Pivot Software Error" message. What is this?
I am using multi-monitors and I am using the stretch or clone mode of my video driver. Will this work with EzTune?
Why does EzTune not function with my other Gateway or third party monitors?
Can I use Windows Media Player or other media players in portrait mode?
If I rotate my monitor while playing a video file, video no longer displays or I see corrupted video. How do I resolve this?
Can I run video games in portrait mode?
Do all full screen applications support portrait mode?
Does Windows Media Center operate in portrait mode?
Does EzTune work through a VGA splitter or KVM (Keyboard Video Mouse) box?
How can I obtain a copy of the EzTune software if I misplace or lose my copy?
Which version of EzTune is compatible with Windows Vista?
Why do I see "noise" or "trash" on the screen?
What is HDCP and how do I troubleshoot it?
What are the benefits of a digital television and what is some basic terminology?
When I display video from S-Video, Composite or Component, why does the video look overly compressed?
I see black bars on left and right of the video. Can I stretch the video to fit more of the screen?
When I try to use Picture in Picture (PIP) component video at 480p, 720p, or 1080i, either no video is displayed or I see corrupted video.
Can I connect the HDMI output of my external video device to the DVI port of the monitor? Why would I want to do this?
Can I connect my game console to the monitor?
When I rotate my screen, the PIP video and the external video sources do not rotate. Why does this happen?
I have multiple displays and I am using the Flat Panel Display as my secondary monitor. When I run the EzTune application, it appears on my primary monitor. How do I control the monitor's settings?
I have two Flat Panel monitors running in multi-monitor mode. How do I make adjustments to the secondary monitor?
I connected my display and I have no video. What can I do?