Frequently Asked Questions
      

General
   arrowWhat is HDMI?
   arrowWhat is DCDi by Faroudja?
   arrowI have the monitor connected to my notebook's VGA port and I see no image on the screen.
   arrowWhen I connect the monitor to my notebook while the notebook is turned on, in hibernate mode, or suspend mode, the EzTune software does not function. Why?
   arrowWhen I am using clone mode, why can I not control the monitor with EzTune?
   arrowHow can I lock/unlock the OSD (menu screens) on the monitor?
   arrowHow do I refresh the monitor?

How To
   arrowHow do I make the image rotate when the screen is rotated?
   arrowHow do I disable my display's Resolution Reminder?
   arrowHow do I unlock the monitor's OSD buttons?

Setup
   arrowWhen I rotate my screen 90 degrees, why does the image not automatically rotate?
   arrowWhy does the image look stretched or fuzzy when I connect the monitor to my computer?
   arrowHow do I select the proper setting when 1680 x 1050 is not available in the Windows display control panel and EzTune does not adjust my resolution to the preferred setting?
   arrowWhen I connect the monitor's USB hub to my computer, I see an error message on my computer prompting that my USB hub may not be running at full speed.
   arrowWhen I run my games, I do not see support for widescreen displays. What can I do?

Software
   arrowWhy do I need EzTune?
   arrowI am using third party rotation software. Will this conflict with the rotation features in EzTune?
   arrowAfter updating the video driver on my computer during restarts I now see a "Pivot Software Error" message. What is this?
   arrowI am using multi-monitors and I am using the stretch or clone mode of my video driver. Will this work with EzTune?
   arrowWhy does EzTune not function with my other Gateway or third party monitors?
   arrowCan I use Windows Media Player or other media players in portrait mode?
   arrowIf I rotate my monitor while playing a video file, video no longer displays or I see corrupted video. How do I resolve this?
   arrowCan I run video games in portrait mode?
   arrowDo all full screen applications support portrait mode?
   arrowDoes Windows Media Center operate in portrait mode?
   arrowDoes EzTune work through a VGA splitter or KVM (Keyboard Video Mouse) box?
   arrowHow can I obtain a copy of the EzTune software if I misplace or lose my copy?
   arrowWhich version of EzTune is compatible with Windows Vista?

Technical
   arrowWhy do I see "noise" or "trash" on the screen?
   arrowWhat is HDCP and how do I troubleshoot it?

Terminology
   arrowWhat are the benefits of a digital television and what is some basic terminology?

Video/Display
   arrowWhen I display video from S-Video, Composite or Component, why does the video look overly compressed?
   arrowI see black bars on left and right of the video. Can I stretch the video to fit more of the screen?
   arrowWhen I try to use Picture in Picture (PIP) component video at 480p, 720p, or 1080i, either no video is displayed or I see corrupted video.
   arrowCan I connect the HDMI output of my external video device to the DVI port of the monitor? Why would I want to do this?
   arrowCan I connect my game console to the monitor?
   arrowWhen I rotate my screen, the PIP video and the external video sources do not rotate. Why does this happen?
   arrowI have multiple displays and I am using the Flat Panel Display as my secondary monitor. When I run the EzTune application, it appears on my primary monitor. How do I control the monitor's settings?
   arrowI have two Flat Panel monitors running in multi-monitor mode. How do I make adjustments to the secondary monitor?
   arrowI connected my display and I have no video. What can I do?