Windows Vista Troubleshooting Checklists for Desktops

Audio

arrowMy system has sound (audio) problems.
arrowMy desktop has microphone problems.

Hard Disk Drive

arrowMy hard drive is not detected.
arrowMy hard drive is not working correctly.
arrowMy hard drive is low on disk space.
arrowHow do I troubleshoot a RAID0 volume?
arrowHow do I troubleshoot a RAID1 volume?
arrowHow do I troubleshoot a RAID5 volume?

Internet and Networking

arrowMy Internet connection is slow.
arrowInternet/Network Connectivity
arrowI need help accessing secure Internet sites.

Input/Ouput

arrowMy mouse button or wheel does not work.

Modem

arrowMy dialup modem is unable to access the Internet.
arrowMy dialup modem does not receive a dial tone.
arrowMy dialup modem is not detected in Windows.

Motherboard

arrowMy system randomly loses BIOS settings.

Optical

arrowMy CD/CD-RW/DVD optical drive is not working correctly.

Power

arrowMy system shuts down intermittently.
arrowMy desktop does not power on.
arrowMy desktop does not complete POST.
arrowMy desktop locks or hangs during POST.

Software

arrowBlue Screen Errors (Stop Errors)
arrowHow do I detect or identify spyware?
arrowHow do I detect or identify viruses?
arrowI am getting an error message "Windows Boot Configuration Data File is Missing Required Information."
arrowI have lost or forgotten my login password.
arrowI need information about device drivers.
arrowLockups / Hangs / Stops Responding
arrowMy desktop reboots during startup.
arrowMy system is running slow.
arrowWindows Vista is not starting due to missing or corrupt files.

System

arrowDesktop Noisy Drives or Fans

Video

arrowMy desktop has abnormal video
arrowMy desktop has no video

New Checklists Available
arrowLockups / Hangs / Stops Responding
arrowBlue Screen Errors (Stop Errors)
arrowWindows Vista is not starting due to missing or corrupt files.
Optimize My System
arrow My Current Configuration
arrow GWSCAN Hard Drive Test
arrow OS integrated troubleshooting tools
arrow Windows Vista performance tuning
arrow Microsoft Full Service Scan
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