Gateway Support - How to find your serial number or Customer ID

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How to find your serial number or Customer ID - Desktops

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You can either have us find your serial number for you by clicking the "Find it for me" link when you see it on our site or you can look on the outside of your computer. Either click back and use the "Find it for me" link to scan your computer for the serial number or select your computer from the list below: In addition, the serial number and Customer or Client ID is located on your packing slip.

Note: For a closeup of the serial number location, click the case graphic.

Gateway 5-Bay uATX Case
(multiple accents / black sides / FX version)
Gateway 3-Bay nBTX Case
Gateway 7-Bay BTX Case
(also FX version)
Gateway 6-Bay uBTX Case

Gateway Professional 6-Bay BTX Case
Gateway Professional 3-Bay BTX Case
Gateway 6-Bay Case
400GR, 500GR/GE, 600GE, 6-bay 800GM Series
3000 and 5000 Series
Gateway 7-Bay Case
700GR/GE and 7-bay 800GM Series
7000 Series

Gateway E-Series
7-Bay BTX Case
Gateway E-Series
6-Bay Case
310 Series Case
510 Series Case
710 Series Case

Aegis Desktop Tower Case
Nina Micro ATX Case
Hornet Micro Tower Desktop Case
Stingray Desktop Case

Pinta Desktop Mid-Tower Case
Silver or black side panels
St. Louis Micro ATX Tower Case
St. Charles Flex Case
St. Francis Mid-Tower Case

Hercules ATX Tower Case
St. Lawrence Micro-ATX Tower
Micro-ATX Tower Case
Mini Tower Case

Flat Side Mini Case
Piranha Plus Flex ATX Case
NLX Tool-Less Mid-Tower Case
Snakehead E-Series desktop case

St. Francis E mid-tower case
St. Francis E mid-tower case
Lanai NLX tool-less case
NLX tool-less case

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