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Frequently Asked Questions
Part number 5502457

Technical

  • Does Gateway recommend any particular companies for data recovery on failed Hard Disks?
  • How do I configure an IDE device, such as a hard drive, for my system?
  • When installing the operating system why does the computer only see a small portion of the drive capacity?
  • Can I have other IDE devices on the same cable as my tape drive?
  • What is the difference between the 24-bit and 48-bit logical block addressing (LBA) specifications?
  • What is cable select and why should I use it?
  • What basic troubleshooting steps can be taken if the Servers ATA/IDE hard disk drive is not being detected or recognized?
  • Where can I locate information about the jumper configuration for my hard drive?

Policy

  • What are some tips for preventing electrostatic discharge (ESD) damage?

Terminology

  • Is there a glossary of terms and acronyms?
  • What is Self-Monitoring, Analysis and Reporting Technology (SMART)?
  • What are some examples of how SMART works?
  • Is the noise level from my hard drive indicative of an issue?
  • What are the advantages of faster RPMs in regard to hard drives?
  • Not all my drive space is recognized. Where is the rest?


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