Frequently Asked Questions
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Q: How do I troubleshoot no picture when playing the Gateway DVD Recorder?

A:
  1. Ensure that the video cables are securely plugged into the recorder and the TV.

  2. Ensure that you have made only one video connection. If you are using S-Video or component video, ensure that you have not plugged in the yellow video connector on the composite audio/video cable.

  3. If the video cables are damaged, replace them.

  4. Ensure that the System | Video Output option in the Setup menu is set to match the type of video connection being used.

  5. Ensure that video is set to the correct mode. Press the Source button on the remote control until a picture is visible.

  6. If the television supports more than one type of connection, check the television's documentation to ensure that it is set to the correct input source for the connection used.