Want to troubleshoot your own product issues? You've come to the right place. Gateway Support Troubleshooting Checklists cover commonly experienced technical issues.
Most Popular Checklists
Note: Click the checkmark to go to the respective checklist.
|Discovery Questions - |
When you are not sure how to begin troubleshooting.
|Computer performs slowly|
|Computer does not have sound or audio||
|Computer does not power on|
Checklists by Operating System and Product
To begin, identify your operating system, then select from the following options.
Note: These checklists only support Microsoft® Windows® XP and Windows Vista. For all other operating systems, enter your product model on the Gateway Support Documents page.