I am getting an error message "Windows Boot Configuration Data File is Missing Required Information."

The "Windows Boot Configuration Data File is Missing Required Information" error occurs when either of the following conditions is true:

  • The Windows Boot Manager (Bootmgr) entry is not present in the Boot Configuration Data (BCD) store.
  • The Boot\BCD file on the active partition is damaged or missing.

To resolve this issue, use the following methods in the order given.

Method 1: Repair the Boot Configuration Data (BCD) store by using the Startup Repair option.

Use the Startup Repair options in the Windows Recovery Environment to repair the BCD store.

  1. Restart the computer. When the Gateway splash screen appears, press the F8 key.

  2. At Advanced Menu Options, use the arrow keys to select Repair Your Computer and then press the ENTER key.

  3. In the System Recovery Options dialog box, select the appropriate keyboard layout and then click Next.

  4. In the System Recovery Options dialog box, select the user account that has Administrator rights, enter the password, and then click OK.

  5. In the System Recovery Options window, click Startup Repair.

  6. Follow any prompts and restart the computer when prompted.

Method 2: Rebuild the BCD store by using the Bootrec.exe tool.

If the previous method does not resolve the issue, you can rebuild the BCD store by using the Bootrec.exe tool in the Windows Recovery Environment.

  1. Restart the computer. When the Gateway splash screen appears, press the F8 key.

  2. At the Advanced Menu Options menu, use the arrow keys to select Repair Your Computer, and then press ENTER.

  3. In the System Recovery Options dialog box, select the appropriate keyboard layout and then click Next.

  4. In the System Recovery Options dialog box, select the user account that has Administrator rights, enter the password, and then click OK.

  5. In the System Recovery Options window, click Command Prompt.

  6. Type: Bootrec /RebuildBcd and then press ENTER.
    • If the Bootrec.exe tool runs successfully, it presents an installation path for the Windows directory. To add the entry to the BCD store, type: Yes. A confirmation message appears that indicates the entry was added successfully.
    • If the Bootrec.exe tool cannot locate any missing Windows installations, you must remove the BCD store and re-create it. To do this, type the following commands in the given order, pressing ENTER after each command.
        Bcdedit /export c:\BCD_Backup
        Ren c:\boot\bcd bcd.old
        Bootrec /rebuildbcd

  7. Restart the computer.

Method 3: Rebuild the BCD store manually by using the Bcdedit.exe tool.

If the previous method does not resolve the issue, rebuild the BCD store manually by using the Bcdedit.exe tool in the Windows Recovery Environment.

Note: In steps 8, 9, 10, and 11, be sure to type the brackets as shown. They are required for the command to work properly.

  1. Restart the computer. When the Gateway splash screen appears, press the F8 key.

  2. At the Advanced Menu Options menu, use the arrow keys to select Repair Your Computer, and then press ENTER.

  3. In the System Recovery Options dialog box, select the appropriate keyboard layout and then click Next.

  4. In the System Recovery Options dialog box, select the user account that has Administrator rights, enter the password, and then click OK.

  5. In the System Recovery Options window, click Command Prompt.

  6. At the command prompt, type: Cd /d c:\Windows\System32, and then press ENTER.

  7. Type: Bcdedit /enum all, and then press ENTER.

    Note: In the Windows Boot Loader section of the output for this command, note the GUID that is listed for resumeobject. You will use this GUID later.

  8. Type: Bcdedit -create {bootmgr} -d "Description", and then press ENTER.

    Note: "Description" represents the description for the new entry.

  9. Type Bcdedit -set {bootmgr} device partition=c:, and then press ENTER.

  10. Type: Bcdedit /displayorder {GUID}, and then press ENTER.

    Note: "GUID" represents the GUID that you obtained in Step 7 of this method.

  11. Type: Bcdedit /default {GUID}, and then press ENTER.

    Note: "GUID" represents the GUID that you obtained in Step 7 of this method.

  12. Type: Bcdedit /timeout Value, and then press ENTER.

    Note: "Value" represents the time in seconds before the Windows Boot Manager selects the default entry that you created in Step 12 of this method.

  13. Restart the computer.
If following the above procedures did not resolve your problem, please contact Gateway through one of the following methods: