Frequently Asked Questions

Q: What are some cleaning and storage tips should I follow for my camera?

A: Cleaning

  • If the camera or the outside of the lens is dirty, gently wipe it with a soft, clean, dry cloth. If the camera or lens comes in contact with sand, gently blow away loose particles. Wiping may scratch the surface.
  • To clean the lens surface, first blow away any dust or sand, then, if necessary, moisten a lens tissue or soft cloth with lens cleaning fluid and gently wipe the lens.
  • Never use organic solvents to clean the camera.
  • Never touch the lens surface with your fingers.

Storage

  • Store in a cool, dry and well-ventilated place away from dust and chemicals.
  • For very long periods, store the camera in an airtight container with a silica gel drying agent.
  • Remove the batteries or the CompactFlash™ card from the camera when not in use for an extended period.
  • Do not store the camera in a closet with mothballs.
  • We recommend you to press the shutter-release button sometimes during storage. Also, check the camera's operation to make sure it is functioning properly before using.