E-Mail Technical Support
Click here to fill out your request for technical assistance via e-mail. Be sure to include the model number of your eMachines system. The more specific you can be with the details of your concern and the information supplied, the better your results!

Live Chat Support - available 7 days a week, from 3 am to 12 midnight (PST)
Live Chat now features a new suite of tools that will allow our support agents to assist you more efficiently. With your permission, our representatives can now view and take control of your computer, check your system parameters and provide you with web pages to resolve your technical issues.

Answers by eMachines - (Fee Based Support)

Telephone Technical Support
Customer Care representatives are available 5 am to 12 midnight (PST) seven days a week.

United States 866-586-2237*
Canada 866-598-2237*
*Long distance charges may apply, depending on your calling area.